Dispute Policy

MyGarageSale.com provides a portal only for the sale and purchase of items, and is not involved with the sale transaction between the buyer and seller. As such, MyGarageSale.com does not take any responsibility and cannot be held accountable for any sales and/or transactions.

MyGarageSale.com is not liable for any disputes that may arise, nor does it take any responsibility for any requests for refunds for items, as this responsibility rests entirely with the seller.

 

Members’ responsibility to resolve disputes

If a dispute does arise between buyer and seller, the responsibility for resolution of the issue rests solely with the buyer and seller.

 

Communication between members

Any disputes that arise during the sale and transaction process may be resolved quickly and efficiently via open communication between the buyer and seller. If a member has any questions complaints, or issues regarding a sale and/or transaction, they must direct their queries to the other party.

 

Unresolved issues between members

If a problem cannot be resolved following direct communication and negotiation between the buyer and seller, a dispute may be raised by either party with MyGarageSale.com by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Raising a dispute

While MyGarageSale.com will endeavour to help members involved in the dispute by assisting them to reach a mutually agreeable outcome, MyGarageSale.com will, at all times, remain neutral throughout the entire dispute.

MyGarageSale.com reserves the right to take any action it deems appropriate following the outcome of any dispute between buyer and seller, including but not limited to:

  • issuance of a warning;
  • cancellation of ad(s) (without notice);
  • restriction of account privileges (limitations on account privileges limits may be placed on an account in advance of suspension);
  • removal of any existing bids;
  • suspension of an account;
  • termination of an account; and/or
  • forfeiture of listing/success fees on cancelled ads.

MyGarageSale.com will comply with any investigations by law enforcement agencies.